FAQ's


Q: Can you upgrade my current photocopier and save me money?

A: Upgrading existing agreements is a common practice as client circumstances can change for a number of reasons. We can help you examine these costs accurately to ensure that changing your equipment and supplier is neither prohibitive nor punitive. We will show you a clear and transparent breakdown of your current and proposed situation to help you make the right decision and upgrade your photocopiers and printers to a new solution that will help drive your business forward.


Q: Can you repair or service my current photocopier?

A: Yes, you do not need to be an existing client to request a service. If you own or lease a machine and don't have an existing service agreement one of our qualified engineers will visit you and if parts are needed, we will provide a no obligation quote. Please contact us, we are happy to offer advice over the phone and arrange a call out if required. 


Q: I only need a desktop device, can you help?

 A: Yes, of course. We are a partner provider with several manufacturers who supply both A4 desktop and A3 floor-standing machines.


Q: Is it expensive to lease a photocopier?

 A: Leasing is an ideal way to facilitate getting a photocopier if you want to retain cash in your business. In addition, it is the most tax efficient way of procuring equipment. We will show you clear financials showing both a purchase and leasing price so that you can see the difference and make the right decision for your business.   


Q: What are the Pros and Cons of leasing? 

A: Pro`s 

·       Keep cash-flow in your business.

·        Get the equipment when you need it not when budget allows.

·       Keep up with new technology.

·       Enjoy tax advantages. 

·       Check out - www.milestonemps.co.uk/finance

Con`s 

·       Commitment to a lease term usually 3, 4, or 5 years

·       Usually you don`t own it at the end although some lease companies will allow purchase of title for a nominal fee at the end.


Q: Do you offer a service support agreement?

A: Yes, we can provide a fully inclusive service agreement that will include all your toners, engineer call outs, labour, and parts. Give us a call and we can send you a copy of our agreement up front for you to review.


Q: What if I don't want a service agreement?

A: No problem, you can lease or purchase your device from us and simply buy toner when you need it. We always use and recommend using OEM (Original Equipment Manufacturer) consumables.

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